Payment Policy
Payment Policy
How to Complete Your Purchase
To proceed with your purchase, click the “Proceed to Checkout” button. At checkout, you will be able to review the total cost of your order, including applicable VAT and shipping. Please enter your preferred payment method and billing details to complete your order.
Accepted Payment Methods
Amelia Bellrose Jewellery accepts a wide range of secure payment methods, including:
• Visa
• MasterCard
• American Express (Amex)
• Apple Pay
• Google Pay
• Shop Pay
• Maestro
• PayPal
• UnionPay
All transactions are processed in British Pounds (GBP). If you are purchasing using a card issued in a different currency, your card provider will convert the amount using their exchange rate and may apply additional fees.
Transaction Security
We prioritise the security of your payment transactions. All payments are processed within a secure environment using industry-standard encryption technology (SSL/TLS). You can verify that your transaction is secure by checking for the padlock icon in your browser and ensuring the website address begins with “https://”.
We do not store your full credit or debit card details. Payment information is securely transmitted to PCI-DSS compliant payment providers for processing.
Security Screening Process
To protect our customers and business from fraud, Amelia Bellrose Jewellery may carry out security screening on selected orders. Please ensure your contact and billing information is accurate and up to date.
If additional verification is required, we may contact you by email or telephone before processing your order.
Payment Verification
For certain orders, additional checks may be required. This may include:
• Confirmation of order details
• Verification of billing or payment information
• Temporary delays while security checks are completed
If an order cannot be verified, it may be cancelled and refunded.
Billing Errors
If you believe your payment has been charged incorrectly, please contact our support team as soon as possible at:
Please include your order number and details of the issue so we can investigate and resolve the matter promptly.
VAT and Invoicing
All prices displayed on our website include VAT at the current UK rate where applicable. An order confirmation email will be provided after purchase. A VAT invoice can be requested by contacting our customer support team.
Pre-Orders and Deposits
For selected items, we may offer pre-order options. A deposit may be required at the time of purchase. Unless otherwise stated, deposits are non-refundable. The remaining balance may be charged automatically when the item becomes available, unless alternative arrangements have been made.
Payment Processing Timeframes
• Card payments are usually processed immediately
• PayPal transactions are typically completed within minutes
• Bank transfers (if available) may take 1–3 working days
Orders will only be processed once payment has been successfully confirmed.
Authorisation Holds
When placing an order, a temporary authorisation hold may be applied to your payment method. This is not a charge but a temporary hold to confirm funds are available. The hold will either be released or converted into a charge once your order is processed.
Changes to This Payment Policy
We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon being posted on our website. We recommend reviewing this page periodically.
Contact Us
If you have any questions regarding payments, please contact us:
Thank you for choosing Amelia Bellrose Jewellery. We appreciate your trust in our secure payment system.