Shipping Policy
Shipping Policy
At Amelia Bellrose Jewellery, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 working days.
• Orders placed Monday to Friday are usually processed within 1 working day
• Orders placed on weekends or public holidays may require additional processing time
You will receive a confirmation email once your order has been processed and dispatched.
Delivery Timeframes
Standard Delivery:
Estimated delivery is 8–12 working days after dispatch.
Total Delivery Time:
Approximately 9–15 working days from the date of order.
Please note that these are estimated timeframes. Delivery times may vary depending on your location, customs clearance, and courier services. Remote or rural areas may experience slightly longer delivery times.
Shipping Costs
We offer free standard shipping on all orders, with no minimum purchase required.
There are no additional delivery charges at checkout for standard shipping.
Delivery Locations
We currently ship to:
• United Kingdom, including Northern Ireland
• European Union countries
• Selected international destinations
If your country is not available at checkout, please contact us for assistance.
International Orders
For international deliveries, customers may be responsible for customs duties, import taxes, or other fees required by their local authorities. These charges are not included in your order total.
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email. This allows you to monitor your delivery progress.
If you do not receive tracking information, please contact our support team.
Order Changes and Cancellations
Orders are processed quickly to ensure fast dispatch. If you need to make changes or cancel your order, please contact us as soon as possible at:
We will do our best to accommodate your request before dispatch. Once an order has been shipped, changes or cancellations may no longer be possible.
Delivery Issues
Incorrect Address or Undeliverable Packages
If your order cannot be delivered due to an incorrect address or failure to collect, we will contact you to arrange redelivery. Additional shipping charges may apply.
Lost Packages
If your order has not arrived within 20 working days, please contact us so we can investigate with our courier partners.
Damaged Items
If your parcel arrives damaged, please contact us within 48 hours of delivery. Include clear photos of the packaging and the damaged items. We will arrange a replacement or refund where appropriate.
Processing Delays
During peak periods such as holidays or promotional events, processing and shipping times may be slightly extended. We always aim to dispatch your order as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Our typical response time is 1–2 working days.
This Shipping Policy applies to all orders placed on ameliabellrose.com. We reserve the right to update this policy at any time.